Terms of Use for Rainbow Groomers

Effective Date: April 15, 2026

Welcome to the website of Rainbow Groomers (“Rainbow Groomers,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, services, online scheduling tools, SMS communications, and related content.

By using our website or services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Use of Website and Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

You may use our website to:

Learn about our grooming services
Request appointments
Contact our team
Receive customer support

You agree not to:

Use the website in a way that could damage or impair functionality
Attempt unauthorized access to systems or data
Submit false or misleading information
Use the website for unlawful, abusive, or fraudulent activity

2. Appointments and Services

Appointment requests made through our website are subject to confirmation.

We reserve the right to:

Refuse service in appropriate circumstances
Reschedule appointments due to staffing, safety, or weather issues
Decline services for pets that pose a safety risk or require care beyond our scope

You agree to provide accurate information about:

Your contact details
Your pet’s health, behavior, and grooming needs

Failure to provide accurate information may affect our ability to safely provide services.

3. Payment Terms

Payment is due at the time services are rendered unless otherwise agreed.

You agree to:

Provide valid payment information
Pay all charges for scheduled services

We may charge cancellation or no-show fees where disclosed at the time of booking.

4. SMS / Text Messaging Terms

If you provide your mobile phone number and opt in, you agree to receive SMS messages from Rainbow Groomers related to:

Appointment confirmations
Appointment reminders
Schedule updates
Customer support follow-up
Promotional messages (only if separately consented)

SMS Terms

Message frequency may vary.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

For more details on how we handle your information, please review our Privacy Policy.

5. Pet Health and Safety

For the safety of all pets and staff:

Pets should be up to date on required vaccinations, where applicable.
You must disclose any known medical issues, sensitivities, aggression, or behavioral concerns.
We reserve the right to stop or refuse services if a pet’s condition creates a health or safety concern.

Rainbow Groomers is not responsible for:

Pre-existing health conditions
Undisclosed behavioral issues
Reactions related to pre-existing skin, coat, or medical sensitivities

We will use reasonable care in handling all pets.

6. Intellectual Property

All website content, including:

Text
Images
Branding
Logos
Graphics

is owned by or licensed to Rainbow Groomers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit website content without prior written permission.

7. Third-Party Services and Links

Our website may contain links to third-party services, including payment processors, scheduling tools, or social media platforms.

We are not responsible for:

Third-party content
Website functionality
Privacy practices

Use of third-party services is at your own risk and subject to their terms.

8. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law:

We make no guarantees regarding uninterrupted website access.
We do not warrant that the website will be error-free or free from harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Rainbow Groomers shall not be liable for:

Indirect or incidental damages
Lost profits or lost data
Damages arising from website use or inability to use the site

Our total liability shall not exceed the amount paid for services giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Rainbow Groomers, its owners, employees, and affiliates from claims, damages, or expenses arising out of:

Your use of the website
Your violation of these Terms
Inaccurate information you provide

11. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

Any disputes shall be resolved in the appropriate state or federal courts located in California.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date.

Continued use of our website after updates constitutes acceptance of the revised Terms.

13. Contact Information

For questions about these Terms, please contact:

Rainbow Groomers
14550 E. Easter Ave, Suite 700, Centennial, CO 80112
Phone: (303) 800-7765
Email: info@rainbowgroomers.com
Website: https://www.rainbowgroomers.com/